Therapy Feedback

Feedback is important for improving services, and satisfaction questionnaires are routinely offered. Questions ask about the following areas:

  • supporting people and their family or friends
  • providing information
  • giving practical help and advice
  • giving confidence

On a scale from 1 (Poor) to 5 (Excellent), the average rating for therapy provided through New-Pathways is currently 4.6. (with the maximum possible score being 5). This means a high level of satisfaction with New Pathways speech and language therapy.

© Katharyn Mumby 2014