Satisfaction

Feedback is important for improving services, and feedback questionnaires are routinely offered. Questions ask about the following areas:

  • supporting people and their family or friends
  • providing information
  • giving practical help and advice
  • giving confidence

Over the last year all the clients have expressed the maximum level of satisfaction with New Pathways speech and language therapy.

Comments were positive, such as:

Kath helped me so much practically but also with my confidence

I feel we are in the right hands

© Katharyn Mumby 2020