Feedback is important for improving services, and feedback questionnaires are routinely offered. Questions ask about the following areas:
- supporting people and their family or friends
- providing information
- giving practical help and advice
- giving confidence
Over the last year all the clients have expressed the maximum level of satisfaction with New Pathways speech and language therapy.
Comments were positive, such as:
Kath helped me so much practically but also with my confidence
I feel we are in the right hands
© Katharyn Mumby 2020